Magic Mirror or Fairy Godmother?

Magic Mirror or Fairy Godmother?

It’s a Change Showdown. Who do you think will win and why? You know the story… The one where the Queen looks into the Magic Mirror and asks “Mirror, Mirror, who is the most beautiful in the Land?.” The Mirror answers “You, Oh Queen.” The Queen smiles. The Mirror...
Why listen to the Complainer?

Why listen to the Complainer?

Most coaching, and even team facilitation, focuses on the individuals who show up for coaching, or are part of the team or family. When someone in the team or family plays the role of the disgruntled or angry voice, we tend to focus on THAT individual. I’ve worked...
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